There's not one rule book for parenting!
Everyone’s life circumstances are different.
At times, family life can be moving along well.
At others, there may be challenges which push you and your child to your limits.
“My call to Parentline helped me focus on my needs as well as my child’s needs” – Parent of an 8 year old
How talking to a Parentline counsellor can help
You're not alone and there’s support available.
What happens when you call?
Deciding to talk to someone about your family can be a big step.
You can ask for a male or female counsellor
You can request an interpreter
Your strengths will be recognised, with respect and understanding
You can speak with the same counsellor for ongoing support
You can call if you're a parent, step parent, grandparent, guardian or carer
You'll be asked what you want to talk about and what you most need from the call
Counselling is confidential unless you or someone else is at risk of harm
Some Parentline services also offer web counselling
There is a different Parentline service in each State or Territory
1300 30 1300 (cost of a local call)
8am to 10pm, seven days a week
13 22 89 (cost of a local call)
Open 8am to midnight 7 days a week
1300 364 100 (cost of a local call)
24 hours a day, seven days a week
1300 1300 52 (cost of a local call)
9am to 9pm Monday - Friday
4pm to 9pm Saturday and Sunday
(08) 6279 1200 or 1800 654 432 (free for STD callers)
8am to 8pm, 7 days a week
(02) 6287 3833 (cost of a local call)
9am to 5pm, Monday to Friday
1300 808 178 (cost of a local call)
24 hours a day, 7 days a week
If you are looking for more digital services and resources, check out Head to Health.
Talking helps! We’re here for your kids.
No problem is too big or too small.
We're here 24 hours a day, 7 days a week