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WebChat Counselling

Connect One-on-One

Need to Talk?

Web counselling lets you connect one-on-one, real time, with a Kids Helpline counsellor, over the web. Because a lot of young people use web counselling, there is often a wait time before a counsellor is available.

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Review our policy

You can check out our privacy policy and the info below about what happens.

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Login & Relax

WebChat opens in a new window and has a few questions for you to answer.

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Chat to your counsellor

When you are connected you can WebChat direct with a Counsellor. Easy!

What happens when I connect?

When you connect to WebChat counselling, you will be asked to complete a short questionnaire.

Once you do this you will be notified when a counsellor is ready to chat with you. If you’d like more info check out our FAQ section.

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