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Knowing who to trust online

Girl child looking upset at a computer

Sadly not everyone online is your friend

Some people might start off friendly, but then end up pressuring you or hurting you.

Things might start out fun, but could become scary or upsetting.

Shadowy stranger on computer who could be online predator

You don’t know who they really are

They might seem friendly and have a nice profile, but remember that if you don't know them in real life then they are a stranger.

ipad conversation with online predator

Someone online might ask you lots of questions...

They may ask for photos, a phone number, your address, or what suburb you live in.

You don't have to answer – just leave the game or ignore them and tell a trusted adult about it.

Young boy at computer looking worried, surround ed by gifts and game credits

Don't accept free gifts, favours, or game credits

They might want something from you in return. They might make you feel special now, but later pressure you into doing something you don't want to do. Try saying 'no thanks' and leave the conversation.

iPad screen showing online profile with too much information on it

It can be easy to over-share online

You might put a lot of personal info online. Sometimes people ask all the right questions and before you know it... you've shared too much!

Young girl upset showing iPad to mum on couch

It's ok to make mistakes

Just like learning something new at school, learning how to be safe online takes practice.

We all make mistakes at first – just be sure to get help if you feel worried or upset about anything online.

Girl talking to mum on couch

Talk to a parent, teacher, or Kids Helpline counsellor

Even if the other person doesn't want you to tell anyone, you're allowed to talk about it with an adult you trust.

It's important to tell an adult – then together you can figure out what to do next.

Boy calling Kids Helpline on 1800 55 1800

There's always somebody you can talk to!

Kids Helpline is here anytime, for any reason. If you have seen something scary or upsetting online and there's nobody you can talk to, then tell a Kids Helpline counsellor.

Give us a call, send an email or start a WebChat.

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This content was last reviewed 25/03/2019