Qwibbl App Privacy Notice (young person-friendly version)
What is a privacy notice?
A privacy notice explains what personal information the app collects, how it’s used, and how it’s kept safe, so you know what’s happening with your data.
How do we use your information?
When you use the Qwibbl App, we collect some information to make sure the App works well for you.
What information do we collect?
- To make your account: We need your email and age so we can show you things that are right for your age. Without this, you can’t make an account.
- To make the app better for you: You can tell us your nickname, gender, nationality and the state you live in – but only if you want to. We keep this information private, and others cannot access it.
- When using the app: We collect details about things like how you’re feeling, quizzes you take, and what you look at within the App, so we can suggest more helpful stuff.
- To help us understand you better: We use information that doesn’t show who you are, to improve the app and to help more young people.
How long will my data be kept?
We keep your information as long as you use the app. If you ask us to delete your account, we’ll look at your request based on legal rules. Sometimes, we may need to keep some information due to legal rules.
Who can see my data?
Your data is kept private and can’t be viewed by others. yourtown do not check your data unless:
- You ask us to delete your account.
- The law says we have to, like if your life is in danger, or someone you know is in danger. Your data stays private unless we must share it with people like the police to keep you or someone else safe.
What if I don’t want to share my information?
You don’t have to give the App your real details, but some parts of the app might not work very well. For example, if you don’t enter your real age, we can’t suggest things meant for people that are your age. But you must enter a real email to make an account.
Can I delete my account?
Yes! You can ask to delete your account anytime in “Settings”. We’ll make sure we will take out things like your email address so no one will know that the information is yours, unless the legal rules say that we must hold onto your information.
How do we keep your information safe?
We use safety measures, like secret codes (encryption) and locks (like passwords) to keep your information safe. Our team follows important rules to make sure that no one sees your data who shouldn’t.
How can I see or change my information?
You can update your nickname, gender, and state you live, in the app in “Settings”. If you need to change your age, please email [email protected]. If you want to update your email address, you’ll have to make a new account.
Do I need to get my parents, carers or guardians’ permission to use the app?
No, you can access this app as long as you understand and consent to this privacy notice. Your parents/carers or guardians will not be able to see or access your data, without your consent.
How can I make a privacy complaint?
If you have concerns about your privacy, you can find out how to make a complaint in our Privacy Policy at www.yourtown.com.au/privacy.
For more information on how we handle your personal information, please visit the link: https://kidshelpline.com.au/sites/default/files/document/qwibbl-privacy-policy.pdf
How can I contact yourtown for more information?
- Address: GPO Box 2469 Brisbane QLD 4001
- Phone: (07) 3368 3399
- Email: [email protected]
Consent
By clicking on “Accept” when you set up your App account, you are confirming that:
- you have read, or have had explained to you, the above information, and you understand it; and
- you give permission for yourtown to collect and use your personal information for the purposes stated in this Privacy Notice.
