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Kids Helpline @ School

Connect your primary school classroom to a Kids Helpline counsellor for free!

  • Free, early intervention and prevention sessions for primary schools in Australia
  • Facilitated by a qualified Kids Helpline Counsellor via a video link
  • Evidence-informed lessons that are educational and interactive in a fun, engaging environment
  • Counsellor can work with you to tailor each session to the needs of your school or class


Kids Helpline @ School learning intentions:

  • Improve students' mental health literacy and emotional intelligence
  • Promote positive overall health and wellbeing
  • Assist students to develop greater resilience and self-efficacy
  • Normalise and encourage help-seeking behaviours
  • Enhance students' communication skills within interpersonal relationships
  • Encourage positive digital citizenship
Classroom with kids

About Our Sessions

Free sessions are available to all primary schools Australia-wide.  Kids Helpline counsellors encourage safe, open and inclusive discussions about a range of topics relevant to students' lives.  Sessions are all evidence-informed, contain fun, interactive components and may also include scenarios or videos to engage students in problem solving.

Kids Helpline @ School has two streams of curriculum aligned topics; Digital and Wellbeing.


Optus Digital Thumbprint with Kids Helpline stream aims to promote digital:

  • Safe and responsible technology use
  • Critical thinking about mass media
  • Digital footprint/online reputation
  • Online respect, empathy and resilience


Bupa Wellbeing stream learning intentions:

  • Improve emotional intelligence
  • Enhance coping strategies and overall wellbeing
  • Develop resilience strategies
  • Improve communication skills in interpersonal relationships

Benefits for schools:

  • Access to externally run sessions designed to empower young people by recognising and developing their strengths/skills
  • Build a safe relationship with counsellors to support student help-seeking
  • Promote accessibility to Kids Helpline which is available to support students at any time (24/7) for any reason (via telephone/online services)
  • Sessions can be tailored/personalised to better suit your school/class/students
  • Topics are aligned with the Australian curriculum and relevant to the current school environment
  • Access to free, professional and educational/informational resources

Our Impact

In 2018, 27,177 primary school students from 285 schools participated in a total of 881 sessions with a Kids Helpline Counsellor.

Results of an evaluation study of the Optus Digital Thumbprint stream indicate high levels of awareness of topic content in students who attended sessions. 97% of teachers reported sessions were likely to have improved students' understanding of the topic discussed and 85% of grades 4-6 students gained ideas about how to deal with the issue discussed.

Cartoon kids playing

For more detailed information about the impacts this program is having, please view this report.

Book a free session at your school!

Resources from our partners

yourtown is an eSafety Certified Online Safety Program Provider. 

The Office of the eSafety Commissioner website also provides age-based resources and lesson plans for primary and secondary students. 

Be You aims to transform Australia’s approach to supporting children’s and young people’s mental health in early learning services and schools. Be You provides educators with knowledge, resources and strategies for helping children and young people achieve their best possible mental health.